The Privacy Policy defines how Kingsbridge and Saltstone Caring Ltd (KASC) uses and protects any information that you give either to staff, volunteers or trustees of the Charity, or via the use of this website.

KASC is committed to ensuring that your privacy is protected, and is compliant with both the Data Protection Act and GDPR. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be in accordance with this privacy statement. KASC may change the policy from time to time to adhere to any compliance changes. Any fundamental changes will be published on this page. The policy is effective from the 25th May 2018. If you wish to see the latest full Policy, please contact the office.

Below is a redacted extract from the full KASC Data Protection Policy and the KASC Computer Policy.

What we collect

We may collect the following:

• Name and Job Title
• Contact information including telephone numbers and email
• Demographic information such as address, postcode, preferences and interests
• Other information relevant to our customer surveys

What do we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping on our ITSM database
• To be able to contact you in the event you, or a family member need an update regarding a client
• To improve our products and services via client or volunteer surveys
• We may periodically send out emails or newsletters with regard services within the Charity

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures and policies to safeguard and secure the information we collect.

How we use Cookies

A cookie is a small file which may ask permissions to be placed on your computer’s hard drive. Once you agree/accept, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs. A cookie in no way gives access to your computer or any information about you, other than the data you choose to share with us.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties or use sound or photographic media related to you on our website unless we have your permission, or are required by law to do so. You may request details of personal information which we hold against you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you, please write to KASC at the address at the bottom of this page. If you believe that any information we are holding on you is incorrect or incomplete, please write or email as soon as possible. We will promptly investigate and correct any information found to be incorrect.